All orders are usually processed within 2 business days, after which they ship the next business day upon payment and availability clearance. Orders are processed and shipped from Monday to Friday with exception from public holidays. In case your ordered item(s) is out of stock you will be notified by e-mail. Please note that explicitly marked limited garments are not available for backorder after they sell out.
We do our very best to let your item(s) reach you within 10 business days and use DHL as trusted partner for all our orders. Shipping costs will be added and displayed at checkout and depend on your location and desired speed of delivery.
Please note the following:
- We only ship on business days, Monday to Friday with exception from German holidays¹.
- We cannot deliver to PO boxes.
- All deliveries must be signed upon receipt.
- We reserve our right to cancel your order and/or make such order subject to additional terms and conditions when delivering to certain remote areas becomes a logistical problem.
- We insure all items in transit until you or a designated recipient signs for delivery.
- Orders to delivery locations outside of the European Union and USA &Canada might be subject to additional VAT, import duties and/or taxes. Please check with your local customs office for an assessment of fees.